Workplace Training
Training provides your staff with the skills and knowledge they need to handle an increasingly challenging and variable working environment.
OSA Group has designed highly effective training programs. These programs will provide participants with raised levels of awareness and competencies required to manage increasingly challenging and variable work conditions.
In addition, we offer tailored programs based on the specific requirements of your organisation which can be integrated into individual coaching and leadership development frameworks.
How can OSA Group help you meet your organisation's training needs?
OSA Group delivers training programs and courses designed specifically for your workplace. Our success lies in blending these options to suit the particular needs of your working environment. We have helped hundreds of organisations to achieve successful training outcomes. OSA Group selects only highly qualified experienced trainers to work with your valuable staff.
Who are our training staff?
Our training staff are highly qualified in their areas of expertise which include:
- Human Resource Management
- Organisational Psychology
- Educational Psychology
- Clinical Psychology
- Business Management.
All our staff remain abreast of contemporary management issues and techniques, to enhance and develop our training services.
How does OSA Group design training?
From an organisational perspective:
OSA Group's training is based on our extensive experience and long-term relationships with many organisations. We have gained expertise in training by providing a comprehensive range of organisational solutions including Employee Assistance Programs, Psychological and Consulting Services. When we deliver a training program for your organisation, we provide an effective blend of training services designed to suit the specific developmental needs of your organisation and your staff.
From an individual / participant perspective:
Our methods are designed to increase participation in and the long-lasting effects of training. To generate and maintain an individual's commitment we encourage the involvement of participants in the tailoring of training programs for their specific needs and interests.
What if training isn't enough?
A training program is not always the answer to an organisation's needs. That's why we employ skilled consultants whose industry experience can help them identify the right solution for the specific workplace. Sometimes consultancy is the precursor to a training program, but often it leads us to recommend other approaches, such as mediation, coaching or performance management.
Areas covered
Some examples of topics that OSA Group has presented include:
Preventing Psychological Injury
- Building resiliance
- Stress management
- Team development
- Handling difficult people
- Dealing with traumatic incidences
- Group facilitation skills
- Equal employment opportunity
- Diversity and grievance management
Leadership and Managing Change
- Leadership development
- Managing change
- Leading people through change
- Skills for consultation
- Mentoring and coaching for managers
- Empowering performance management
- Team leadership & development building
- Managing conflict in the workplace
- Development of key performance indicators
Motivation and Communication
- Effective & assertive communication
- Work performance
- Difficult communications
- Mediation skills
- Counselling skills
- Conflict resolution
- Cross cultural communication
- Career planning
- Attacking absenteeism
Managing Alcohol & Other Drugs In The Workplace
- Policy development
- Behavioural observation techniques
- Workplace drug testing
- Legislation - Duty of Care issues
- Effective management strategies
Work and Life
- Finding balance
- Building happiness and optimism
- Finding your job "sweet spot"
- Managing your career
To speak with an OSA Group consultant about our Training Services please call us on 1300 361 008.
Consulting Services
What is the value of OSA Group's Consulting Services for your organisation? Our consultants have two outstanding qualities that an organisation needs: they have objectivity, and business expertise.
Many of our clients have identified the major issues affecting their productivity and performance using our skilled consultants. We can highlight stumbling blocks to efficiency and identify innovative ways to capitalise on new opportunities. When hard decisions need to be made our consultants, who are independent arbiters, get tangible results for your organisation.
How does consulting work?
Our initial approach is to listen thoroughly, to ask questions, then to make an assessment of the critical issues followed by recommendations. Our consultants are focused on your business objective. They understand the complex interaction between organisational values and business priorities. A critical part of our consulting strategy is to follow up changes that are implemented and ensure outcomes have achieved their desired objectives.
Why do you need OSA Group to expedite change?
Change in organisations can sometimes go smoothly, at other times major problems arise. Problems such as:
- The self-interests of the people delegated to implement the changes
- A lack of skills in leadership change management, or
- The goals of the change are not accepted by staff.
Through experience we know that consulting works best when we form partnerships with our clients on a medium to long-term basis. In this way we are able to take a holistic and strategic view of your organisation and work with key personnel to achieve agreed objectives.
The measure of our success is in the tangible results we achieve for your organisation.
Why choose OSA Group?
Our competitive advantage is the calibre of our consultants. Appropriately qualified and supported by years of hands-on practical experience within a wide range of industries, our consultants collectively have a diverse assortment of skills. Individually, we have specialists in:
- Change management
- Diversity management
- Career planning
- Alcohol and drugs policy design and development
- Stress audits
- Work reorganisation and job design
- Needs analysis
- Team building
- Human resource planning strategies
- Mentoring for managers
- Conflict management and mediation.
We will match our individual consultants to your organisation, as well as being flexible and responsive in adapting to your needs.
More information
To speak with an OSA Group consultant about our Consulting Services please call us on 1300 361 008.